Here's the harsh truth: the majority of HVAC failures occur because someone missed a step. Did not calculate the load correctly. Used undersized equipment. Got wrong the insulation needs. We have fixed hundreds of these failures. And every time, we file away another learning. Like in 2017, when we decided on adding remote monitoring to all install. Why? Because Sarah, our lead tech, got frustrated of watching homeowners lose money on poor temperature settings. Now clients save $500+ yearly.
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